FTE in Amsterdam: 20 solutions that can improve the airport experience today

LocusLabs helps Heathrow become ‘single source of truth’

LocusLabs, whose high fidelity indoor mapping and location platform is already used by the likes of American Airlines, United, Lufthansa, DFW and JetBlue, has now announced a pioneering partnership with Heathrow Airport. Heathrow will leverage LocusLabs’ location-as-a-service platform to power location services for its passengers via digital signage and touchscreens in the terminal, across digital channels including Heathrow.com and HeathrowExpress.com, and via its mobile apps.

“When I spoke at FTE Global in Las Vegas last year, I talked about joining all the dots, in order for Heathrow to become the single source of truth. This is exactly what we’re doing with LocusLabs,” explained Chris Annetts, Retail & Service Proposition Director, Heathrow Airport. Heathrow’s work with LocusLabs will benefit the airlines, and their customers, who fly from the major London hub, as they will be able to easily integrate the airport maps and various other services into their own apps and other digital channels. In fact, Delta, American and United have already finalised the integration.

“This is not just about the maps though,” said Annetts, who is a member of the ‘FTE PaxEx & Ancillary Think Tank’, which will launch its vision at FTE Europe and FTE Ancillary (26-27 June, Dublin). “We are integrating beacons, data on retail, products, services and so on. The next phase is to build the personalisation so Heathrow and our airline partners can build up profiles with the permission of our passengers.” This, he explained, will bring about myriad customer experience and retail benefits. Campbell Kennedy, Co-founder and CEO of LocusLabs, added: “This really is a great story of us co-creating an ecosystem, and creating a win-win-win for everyone involved.”

Click here to keep reading.

Skift’s Top Travel Startups to Watch in 2017

This list is Skift’s first attempt at spotlighting the most impressive new or little-known travel startups worldwide. (It’s also our first shot at trolling Silicon Valley.)

We are drawing on the knowledge we have gained through five years of coverage of hundreds of newly launched travel companies.

Our list of 17 top startups in 2017 spotlights a mix of consumer and business-to-business models, with a few that derive revenue from both.

Some of these companies are profitable. Most aren’t. We believe all of them address problems that are legitimate enough that customers will pay for their solutions, in due course, and that their number of potential customers is large.

We are avoiding companies that are well-known through splashy and expensive marketing. To help with that, we only include startups that have raised less than $15 million in funding.

Other factors we keep in mind: We want companies whose core teams have strong technical and commercial skills. We are excluding companies that — however young, smart, and profitable — aren’t likely to rapidly scale up revenues at a faster rate than costs.

We feel this list is fairly representative of the industry innovation that travelers will benefit from soon. Click here to keep reading.

LocusLabs Lands $3.5 Million Series A by Silicon Valley Daily

SAN FRANCISCO — LocusLabs, an indoor mapping & location platform in the travel industry, has landed a $3.5 million Series A round and has brought its indoor Street View-Like technology to over 70 airports worldwide. Investors in the round include SITA and Acorn Pacific Ventures of Silicon Valley.

LocusLabs’ platform launched in late 2015 and is already fueling millions of airport passenger experiences in over a dozen of the world’s largest airline and airport apps including American Airlines, United Airlines, Lufthansa, JetBlue and Dallas-Fort Worth Airport, and most recently launching with Delta’s FlyDelta app. The platform for mobile, web, and on-premise integrates a rich location experience into existing applications boasting 90 million combined downloads and growing.

Click here to keep reading.

LocusLabs Funding News: SITA invests in dynamic mapping start-up LocusLabs

Investment to help SITA deliver new geo-location technology to airports and airlines
SITA, the air transport IT provider, has completed a strategic investment in dynamic mapping company LocusLabs, helping drive innovation for the benefit of the entire industry while supporting SITA’s own investment in innovation.

The investment also supports SITA’s continued focus on developing and delivering common-use geo-location technology which allows passengers to identify services using location. This solution, which merges mapping with a wide range of location data, allows airports and airlines to use the same dynamic maps and data but tailor them to their own requirements.

This additional funding will help LocusLabs further enhance its mapping capabilities, which is already in use at several major international airports as well as by airlines.

Jim Peters, Chief Technology Officer at SITA, said: “SITA has a clear focus to fast track innovation on behalf of the air transport industry and provide new technology that makes air travel easier at every step. These investments complement our own research and development at SITA Lab, by investing in complementary technologies that add value to our overall portfolio.

“LocusLabs is a perfect example – its geo-location capability adds real value to SITA’s cutting-edge airport app and opens new possibilities to enhance the passenger experience using location.”

Click here to keep reading.